WonDRx is the most innovative in-clinic practice management solution which does not necessitate you to change from writing your Rx to Typing. When you write on WonDRx smart Prescription Paper, it digitizes the entire Prescription in real time and allows you to send educational videos or personalized audio instructions to patient. You don’t have to invest in any expensive software, laptops or other devices. Your regular Rx paper and Pen is replaced with Smart Rx Paper and Smart Digital pen. In the process you create very engaging experience for patient during In-clinic and post clinic journey.

All WonDRx licensed user’s Kit contains-
Lenovo Tablet (10 Inch) along with Tab cover & a Charger
Digital pen with USB cable
10 pen refills
Customized Rx Pad (Based on the quantity ordered)

WonDRx prescription paper is designed specially to be used with the WonDRx digital pen. It helps to capture and digitize the information on the prescription paper. It uses unique technology that enables conversion of ordinary paper into a powerful smart paper and captures all the information written by the doctor. It allows better management of patients by enabling doctors to show and share educational videos or records their instructions simply by clicking on the smart WonDRx prescription paper. It helps patients, stay connected to doctor even after they leave the clinic.

WonDRx tablet is specially designed for running the WonDRx application. WonDRx application is an effortless in clinic practice management tool which comes along with a user-friendly SMART pen and prescription interface which digitizes your prescription data in real time.

WonDRx Pen is a special digital pen. Each pen is mapped to a specific user along with the entire WonDRx kit. It supports capturing the information with its unique technology Always turn on the pen by turning the grip of the pen clockwise (Left to right) Tap on the pen id pop up received screen or on pen symbol/sign on RHS corner on WonDRx application and select your pen.
Pen is connected and ready to use. To reconfirm the Bluetooth connectivity please check the Pen symbol on the tablet and light on the pen will turn blue. Screen also shows the charging percentage of the pen. Please refer to the video on how to map the pen https://youtu.be/K737tizB334

Mandatory field while writing Rx is name, mobile number and submit option. With name, mobile number patient details can be searched when he/she comes back for follow up visit. If mobile number is not entered Rx will not get submitted. If not clicked on submit Rx will not get submitted.

If patient do not have the mobile number, mobile number of patient’s caretaker can be written. If caretakers also do not have mobile number or do not wish to share mobile number, then patient’s name can be saved under clinic’s number. In future by name of the patient, patient’s detail can be searched from Patient history.

Voice recording on Rx is amazing feature of WonDRx which allows doctor to record their dosages or other vital instructions for patients and share them if necessary. This will help patient to recall his/her dosage and will make them compliant to the recommended dosage.

These contextual educational videos can be pre-recorded or sourced from medically validated source and depending upon needs for patient education on the conditions you frequently see. Either you can live stream them during consultation or send it to your patients directly through mobile link. Your patient can see these educational videos by downloading WonDRx Patient App at no cost. These videos can be periodically customized depending on your needs. Your patient gets scientifically validated video directly from you without need for them to browse 1000’s of unvalidated medical content on the internet.

These widgets are the options wherein Doctor can connect the patients with, “quality caregivers” like path labs, MRI, hospitals, physiotherapist, diagnostic centers, nutritionist and pharmacies. This improves patient’s convenience to reach out to other healthcare providers.

At the bottom on RHS small square box given is divided into two. Doctor’s need to mention the next visit appointment date in this space given.

DNR stand for, “Do not record”.
In the instances to maintain the complete confidentiality of patient where you yourself do not want to keep any record in highly sensitive medical conditions you can exercise this function. By clicking on DNR, the prescription is not digitized and reflects blank in your own record too.

Save paper, save trees, save the planet. Keeping this in mind, WonDRx has created a mechanism to reuse the same prescription if more spaces is available on the same paper. This will help doctors to further record medical information of same patient on the same prescription which was used earlier. However, doctor should not write on the back side of the prescription paper as that will not get digitized.

We recommend using proper WonDRx prescription paper, as it would capture and digitize all the information on the smart WonDRx prescription paper. Damaged paper may cause a delay or may not capture all the information on the paper.

Select ‘Orders’ icon displayed on the LHS of the Home screen and view purchase options available to you. Click on ‘Order Now’ on your Rx Template and enter the ‘Order Quantity’ and ‘Submit’. On submitting system will redirect to the payment gateway to make online payment for Rx paper. On confirmation of payment Rx papers will be delivered at given/shared address within 2 weeks post order.

It’s advisable, when you are left with no more than 200 pages you must reorder for your Rx papers.

One Rx pads contains 100 pages so for example if 1000 pages are to be ordered doctor need to write 10 in order count. If its 3000 pages than order 30 count and likewise.

WBlinking Green - In Pairing Mode, ready to connect to a new tablet.
Solid Green – Previously paired and is ready to be connected
Solid Blue - Powered on and is connected via Bluetooth to the tablet

WonDRx digital pen is specially designed for use with the WonDRx prescription paper to digitize the medical information.

The power of WonDRx solution lies with the use of digital pen in combination with the smart WonDRx prescription paper. If you use a normal pen, WonDRx prescription paper is just another simple prescription which will not record any patient or clinic data. Digitization allows you to reap all other benefits of WonDRx application and create a wow experience for your patients.

To enhance your writing with digital pen it’s very important to know how to hold the pen in correct way/style. Refer the video on our YouTube channel @ https://youtu.be/a_6VQ6c67GI

Please ensure whenever digital pen is not in use it need to be turned off applying its cap. Pen is fragile and need to be handled with care. Do not drop the pen & always check pairing of Tab and Pen.

It’s important that Associate’s mobile is always connected to robust internet connectivity to avoid data transmission lag.

Yes, you can use your own Wi-Fi connection or mobile hotspot connection for the WonDRx solution to work efficiently.

High Speed (Preferably 4G) internet is advised to ensure smooth functioning and experience all wonderful features of WonDRx application.

Yes, the WonDRx PEN is a special digital pen which needs to be charged. A continues charging 1 hour 30 mins will give full battery charging of the PEN and will provide the best results. Once green light blinking stops – please remove the pen from charging. Do NOT overcharge as it may damage the Pen.

WonDRx kit contains the pen charger. PEN can be charged using the USB. One end of USB should be connected to the pen and the other end of the USB should be connected to laptop, tablet, power bank or charging plug. It is as simple as charging your mobile. Care needs to be taken while plugging the pen in and out of the USB socket. You can also refer to video which shows how to charge the pen https://youtu.be/PaqK3FkJE-k

No. Each KIT is mapped to your identity and cannot be given to any other doctor

No. Each Prescription issued to you has a unique ID and the data written on a particular prescription can be accessed by your login/kit only. You must not write on another Doctor’s prescription as other Doctor’s Prescription ID may collide with your existing Prescription ID and may hamper the data of your existing Patient using that particular prescription ID.

Yes, you can place order for your additional Tablet from the ‘Order’ section on the WonDRx App

WonDRx tablet is specifically designed for running WonDRx application only. To ensure restriction of any unauthorized access of your data WonDRx does not allow any new software downloads etc. for personal use.

WonDRx tablet is specifically designed for running WonDRx application only. To ensure restriction of any unauthorized access of your data WonDRx does not allow any new software downloads etc. for Personal use

Yes. You will be receiving App upgrades in the form of notification on WonDRx application or it will be communicated from WonDRx.

You can order them through ‘Order’ option in your Tab Or mail us at support@WONDRx.com or give a miss call on +91 84548 01234

These are product upgrade notifications. From time to time WonDRx does following through product upgrades- a) To gauge and increase speed of app b) Fix bugs/problems in the app c) Improve stability of the app d) Bring new features of the app.

Last 24 hours written Prescriptions will be visible in ‘Prescription’ section. All prescriptions after 24 hours will be visible in doctor’s tablet in ‘Patient’ section Search and click on the desired patient details you will be able to see all Rx written till date for that particular patient. We showcase only 12 months data on the local tablet and any record prior to 12 months can be accessed on the Website login.

At top of the pen there is point given for charging just below the pen cap. Please make sure that pen cap should be removed by holding it below the silver circular lining of metal. Directly pulling the soft black portion of cap might separate the soft black portion and circular silver lining thus damaging the pen cap. Refer video to see how to hold the pen https://youtu.be/PaqK3FkJE-k

Doctors are requested to check the battery charging of the tablet and charge the tablet fully (If issue is still not resolved follow next step)
Please change the charging point and use any other android phone charger like of Redmi, Samsung to charge the tablet. If problem still persists and if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost to you. In case the issue is not resolved, the tablet will be replaced by VVP Healthcare Evolution Pvt Ltd free of cost. However, warranty of the tablet is not applicable, if there is any physical damage to the product, electronic short-circuits, water spilled on the Tab etc.

These tablets have magnetic point charges which are very touch sensitive, request you to fix it well and keep at a place where tablet is not touched or moved when it’s kept for charging.

Request you to change the charging point and to use any other android phone charge like of Redmi, Samsung or other android charger. If problem still persists and if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost to you. In case the issue is not resolved, the tablet will be replaced by VVP Healthcare Evolution Pvt Ltd free of cost. However, warranty of the tablet is not applicable, if there is any physical damage to the product, electronic short-circuits, water spilled on the Tab etc.

WonDRx designers can customize your Rx depending upon your suggestions.

Please write to us on support@WONDRx.com or call us on +91 84548 01234

WonDRx digital Pen comes with a warranty period of specific months. During this period, if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost. In case issue is not resolved, the pen will be replaced by VVP Healthcare Evolution Pvt Ltd at no cost. However, warranty of the pen is not applicable, if pen is lost or there is any physical damage to the product, over charging, short circuit, water spilled, broken etc.

Each WonDRx KIT has been issued to qualifying doctors only who have shown interest in using the solution. If the WonDRx kit is not used for continuous 25 days, WonDRx team will have option to recall the Kit back from doctor.

Select the ‘Orders’ icon displayed on LHS of the Home screen and select the asset you want to buy by clicking on ‘Order Now’ on the Asset. Enter the ‘Order Quantity’ and ‘Submit’. On submitting system will be redirect to the payment gateway to make online payment for your selected asset. On confirmation of payment additional asset will be delivered at given/shared address within 2 weeks.

Select ‘Profile ‘icon available at top RHS corner, then choose ‘Personal /Clinic’ option and click on the ‘Edit’, you will be allowed to update/change the required details and thereafter click on ‘Save’ button to update your personal details.

Select ‘Profile ‘icon available at top RHS corner, and then choose ‘Personal /Clinic’ option and click on the ‘Edit ‘icon, you will be allowed to update/change the required details and thereafter click on ‘Save’ button to update your personal details.

WonDRx tablet is specially designed for running the WonDRx application. WonDRx application is an effortless in clinic practice management tool which comes along with an intuitive user-friendly digital pen and prescription interface. It digitizes your prescription with the help of WonDRx digital pen and WonDRx paper as you write on the Prescription paper

WonDRx tablet is assigned to the specific user under the user agreement and it cannot be sold to any other person at any given point of time.

User is responsible to prevent damage and loss of WonDRx Kit. User will have to pay for repair or replacement for any loss or damage due to failure to comply with their responsibility to take care of the WonDRx kit. User understands that this tablet and its accessories must be used only for the purpose of the services agreed and accepted.

Doctor should not repair nor attempt to repair any of the WonDRx kit on its own or through third-party vendor without prior written content of VVP. Any unauthorized repairs shall be at Doctor’s own risk and responsibility and VVP shall be under no obligation to reimburse the doctor for any expenses incurred.

Damage arises from overheating, physical damage, voltage fluctuation and rough usage. It should be protected by all these. Any damage occurred due to all this shall be at Doctor’s expense.

On tablet RHS corner at the top there are two set of buttons: One for power/sleep & other little lengthy to adjust the volume. So press power buttons for a sec to open the tablet.

Adjust volume to full (recommended) for best experience.

On the LHS of WonDRx application options visible are Dashboard, Prescription, Patients, Orders, Partners, Help & Refer a friend.
Dashboard: It shows the MIS of your clinical practice (It’s in development phase).
Prescription Option: All Prescription will be visible in this option. It’s further split into two categories pending Rx and Submitted Rx. Always ensure Rx once written needs to be submitted. If any Rx is visible in pending list it has to be submitted.
Patients: You will find all enrolled patients’ history in this option. And there is facility available to search the patient by his name or number. This option again is split into two categories processed and in progress.
Orders: From this option you can order Rx pages, tablet, and pen.
Partners: Details of associated partner mapped to doctors are visible in this option.
Help: For any inquire or request or grievances you can contact on the number or e mail ID mentioned in this option. You will also find tablet current version in this option.
Refer a Friend: You can refer to your friends from this option.

Yes, it is mandatory to connect the tablet with Wi-Fi. Pulling the screen from upper RHS corner, will give option of Wi-Fi, select Wi-Fi network from the list of available Wi Fi s and enter the password if any. For best experience we recommend 4mbps broadband connection, min 2mbps broadband connectivity. You can also refer our video showing how to connect to Wi-Fi https://youtu.be/0GH2_zU59nM

For any issues with your internet, please contact your Internet service provider. For any assistance related to WonDRx kit please write to us at support@WONDRx.com

A continuous charging for 4 hours will give full battery charging. A fully charged battery can sustain for at least 7-8 hours in use and more than 48 hours on standby mode.

Top RHS corner shows the battery status. We recommend keeping tablet plugged into grid power using power brick for best experience we recommend to keep check on the battery level and status from time to time (if not connected to grid power)If not put the tablet continuous plugged into grid power than its advisable to charge the tablet when battery charging shows 20% .

WonDRx PEN comes with a refill which is available in the kit. This refill can be ordered by writing to us at support@WONDRx.com or contact us at +91 84548 01234. Also this refill can be purchased from any regular stationary shops.

WonDRx Digital pen is specifically designed to be used for digitizing prescriptions using WonDRx application. It has in-built camera and machine learning features. While this can be used like normal pen, care must be observed to prevent any kind of physical damage.
From where do I get New PEN USB
The User can purchase the new PEN USB from WonDRx application on the Tablet. Or can write to us at support@wondrx.com or contact us at +91 84548 01234.

We take patient data privacy very seriously. Only the Doctor and the connected ecosystem as per specifications from doctor/patient will be able to view and access the information.

Data is shared only with its user having access to tablet with restricted access to others as per the data sharing policy.

The data will be shared with the relevant healthcare ecosystem partners as and when specified by the doctor from his tablet or the patient. This will help them provide support services to the patient.

No, user will not be able to download any records.

No, the data is stored in a secure system and nobody can download the data.

No person other than primary user will be able to edit the data.

The data is owned by the user and the specified individual only (i.e. the Patients) WonDRx is only authorized to share the information as per the service requested by the co-owners of the data.

Subject to agreement we shall lease to doctor following components
(a) 10-inch Lenovo tablet and pre-configured WonDRx doctor application specifically configured for relevant Doctor use (WonDRx Application)
(b) tablet cover
(c) tablet charger
(d) digital pen
(e) pen USB cable and 10 extra pen refills. If in addition Doctor has ordered for a Dr’s Associate module, he/she will get one additional pen with pen USB cable. All together referred as WonDRx kit. The lease of WonDRx kit shall be for the duration of the term of agreement and shall be on the terms set forth herein. If agreement is of full payment kit will belong to doctor.

On the LHS of WonDRx application options visible are Dashboard, Prescription, Patients, Orders, Partners, Help & Refer a friend.

* Dashboard: It shows the MIS of your clinical practice
* Prescription Option: All Prescription will be visible in this option. It’s further split into two categories pending Rx and Submitted Rx. Always ensure Rx once written needs to be submitted. If any Rx is visible in pending list it has to be submitted.
* Patients: You will find all enrolled patients’ history in this option. And there is facility available to search the patient by his name or number. This option again is split into two categories processed and in progress. Processed- The Rx those are written and are synced to cloud and whose name appears in digitized Textual format. In Progress- The Rx, those are written recently but either are yet to be synced to cloud or whose name are yet to be digitized in textual formats.
* Orders: From this option you can order Rx pages, tablet, and pen, Dr’s Associate kit, Pen Refills or any other products available on product catalogue
*artners: Partners those are mapped (viz, Chemists/Path lab /Dietician etc) to doctors are visible in this option.

Help: For any inquiry or request or grievances you can contact on the number or e mail ID mentioned in this option. You will also find applications’ most updated product version his option.
Refer a Friend: You can refer WonDRx to your friends from this option.

Auto-sync Tab when active ensures constant/periodic refreshing of app which helps in syncing the data and pushes all the Rx data to the server .

WonDRx tablet is assigned to the specific user under the user agreement and it cannot be sold to any other person at any given point of time.

On top RHS corner shows the battery status. We recommend keeping tablet plugged into grid power using power brick for best experience. We recommend to keep check on the battery level and status from time to time (if not connected to grid power) It is advisable to start charging the tablet immediately when battery remaining charge shows 20% mark.

Your printer won’t be able to print this smart paper. Your WonDRx paper is embedded with a unique technology that supports capturing and digitizing your prescription. An ordinary printer cannot print that technology into the paper. You will need to order the prescription papers through WonDRx application on your tablet.

WonDRx Digital Pen is designed for specific purpose by VVP Healthcare Evolution Pvt Ltd and will always remain the property of VVP Healthcare Evolution Pvt Ltd. You can use it as long as you are an approved doctor using the WonDRx solution. At any point of discontinuation from either side, pen will be taken back by the company.

WonDRx is a lead generating platform. WonDRx solution connects health care partners to the doctors and the patients. WonDRx technology enables real time digitization of the Doctor’s written prescription which is then shared on real time basis with the healthcare service providers. Digitized prescription is shared by the doctor or the patient themselves. This can happen almost immediately once the doctor submits the prescription. This in turn allows healthcare providers like chemists; labs etc. to service customers more efficiently and create a customer loyalty.

You can refer new partners through the application or by sending the request at support@WONDRx.com
Select the ’Partner’ icon as displayed on the left side of the Home screen and choose ‘Invite Partner’ at top right-hand side. Enter the basic details of the partner and then click Send. The invited partner will be contacted by the WonDRx representative.

Upon your request and submitted details WonDRx team will map the partners as suggested by you. Or alternatively you can invite them to WonDRx network by clicking on Invite option on the LHS of the Tab in Dr’s Application. Once your partner is mapped, they can install WonDRx partner app as following-
Step 1: Visit play store of your mobile
Step 2: Search “WonDRx Partner App”
Step 3: Download “WonDRx Partner App”
Step 4: As soon as app is downloaded WonDRx Logo splash screen appears
Step 5: Than register entering the required fields

Once the app is downloaded partner need to register themselves Partner needs to enter their basic information in the fields mentioned like Category, Entity name, Primary contact number, Primary contact E mail, Area, and Doctor reference. Asterisk marked registration field are mandatory. All this information filled/entered will be visible under My Profile option of App.
Note: Mobile number and E mail id cannot be changed once registered. And if App installed is not used for 30 days app will get locked.

A user can refer a doctor through the application or by sending the request at support@WONDRx.com
Select “Refer a Friend” as displayed on the left side of the Home screen and share the WonDRx link. The referred Doctor will be contacted by the representative of the WonDRx team.

User has the option of making payment while availing any of the services in the following manner:
* Debit / Credit Card
* Net Banking
* UPI
* Wallets
* Cash on Delivery (only for payment of Annual Fee)

View your transaction details by clicking on “Order” icon displayed on the left side of the Home screen. Other support related to payments
User can contact us at support@wondrx.com for any payment related support, if required.

We take patient data privacy very seriously. Only the Doctor and the connected ecosystem as per specifications from doctor/patient will be able to view and access the information.

Data is shared only with its user with restricted access to others as per the data sharing policy.

The data will be shared with the relevant healthcare ecosystem partners as and when specified by the doctor or the patient. This will help them provide support services to the patient.

No, user will not be able to download any records.

No, the data is stored in a secure system and access is available only to the user for download.

No person other than user will be able to edit the data.

The data is owned by the user and the specified individual only (i.e. the Patients) WonDRx is only authorized to share the information as per the service requested by the co-owners of the data.

WonDRx Tablet comes with a warranty period of 12 months. During this period, if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost to you. In case the issue is not resolved, the tablet will be replaced by VVP Healthcare Evolution Pvt Ltd free of cost. However, warranty of the tablet is not applicable, if there is any physical damage to the product, electronic short-circuits, water spilled on the Tab etc.

Request you to please check if pen is charged. Charge it will any other android charger and also change the charging point. If still you face issue give miss call on +91 84548 01234 customer care number for further assistance.
WonDRx digital Pen comes with a warranty period of 12 months. During this period, if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost. In case issue is not resolved, the pen will be replaced by VVP Healthcare Evolution Pvt Ltd at no cost. However, warranty of the pen is not applicable, if there is any physical damage to the product, over charging, short circuit, water spilled, broken etc.

Request you to change the charging point and to use any other android phone charge like of Redmi, Samsung (If issue gets resolved give call closing and close the call. Still adhering to above point issue is not resolved doctor’s need not worry as WonDRx Tablet comes with a warranty period of 12 months. During this period, if the product has any manufacturing defects, VVP Healthcare Evolution Pvt Ltd will get it repaired at no cost to you. In case the issue is not resolved, the tablet will be replaced by VVP Healthcare Evolution Pvt Ltd free of cost. However, warranty of the tablet is not applicable, if there is any physical damage to the product, electronic short-circuits, water spilled on the Tab etc.

Request you to check the Wi-Fi connectivity. Minimum speed needs to be 2 Mbps. After connecting tablet properly with Wi-Fi refresh the page. Try submitting the Rx now. If still issue persist request to give a miss call on +91 84548 01234 for further assistance.

WonDRx tablet is updated with latest software version to avoid any technical issue. However, in case the user faces any technical issue related to log in, usage, transactions or any other issue, the user can raise their query by mailing us at support@WONDRx.com or by giving a missed call on +91 84548 01234